P60/P45 Tax Refund

Are you trying to get your UK tax refund? Let us do it for you for as little as £40 or £55. Regardless of the refund value or the number of years you worked in the UK.

IMPORTANT

The calculator below (and the content of this page) only refers to Tax Refunds for employees. If you are self-employed and want to get your Tax Refund, please go to – Self-employed Tax Returns

Calculate your Tax Refund

First check whether you are entitled to a Tax Refund.
Fill in the first two boxes, select a tax year and click on ‘Calculate’.

Annual salary (£)
Total Tax paid (£)
Tax year
Tax free allowance
Taxable
Total Tax

Detailed information

If you had more than one employer in one tax year, sum up all your wages for that year based on information provided in your P60 and P45 forms (or the final pay slips) and add Total Tax. Tax Refund is calculated separately for each year. You may be entitled to a refund only for some of the years. In the UK a tax year runs from 6 April one year to 5 April the following calendar year.

I’m due a refund! What now?

You have 3 options:
a) Call our London office in Greenford:
+44 (0) 208 578 9433 lub 078 0937 4756
b) Send us an e-mail: info@taxpol.ltd.uk
c) Fill in the following form (best option):
 

 
Open the form in a new window – Tax Refund Application

What next?

We will contact you via email within 2 working days. Check your mailbox regularly including the SPAM folder. In the meantime, please prepare your P45/P60 and/or the final pay slips that you received from your employers. We will also provide you with a link to two more forms (personal information and employers information). You will find all further instructions in the email.

Terms and conditions you will need to sign – Agreement Terms and conditions

How much will it cost me?

Not that much. Depending on the option you choose: £35 lub £55. In either case, the amount you pay does not depend on the amount of the refund or on the number of years that the refund applies to.

  • Basic option (£40) – forms filled in + 4 free interventions (see below)
  • Premium option (£55) – forms filled in + 4 free interventions (see below)

There are no hidden charges and no commission. If the refunded amount is substantial, the commission may amount to several hundred pounds – make sure to carefully study the terms and conditions if you apply for a refund via companies that charge a commission-based fee. At Taxpol we do not use tricks, fine print attachments etc. Any extra costs that may arise are openly and clearly communicated and will only apply to those who accept to pay them in the first place.

We apply 3 optional additional fees: a) for additional intervention: £10, b) for an international transfer: £15, c) for a written complaint to HMRC: £20. None of these fees is necessary. More information on this topic can be found in the following sections.

Which option should I go for?

Choose the basic option (£40) if your situation is clear and straightforward. That would be the case if you claim a refund for 1 or 2 years, you did not have a great number of employers, you have all the documents (P60/P45, final pay slips), you do not suspect that there was any underpaid tax in the past years etc. If your situation is simple and transparent, most likely you will not need any interventions. Should there be any problems resulting in a delay, you have 1 free intervention in reserve and you can always order a additional paid intervention for £10. One additional intervention would most likely be enough, so you will not overpay anyway.

Go for the premium option (£55) if your situation is more complicated. That would mean that you claim a refund for several (3-5) years, over which you had several employers, you do not have all the necessary documents (P60/P45, final pay slips), you suspect there may have been instances of underpaid tax in the past years etc. Deciding on the premium option, you oblige us to perform 4 free interventions. Most problems are solved through 2 interventions. By choosing the premium option you buy yourself some certainty and your peace of mind. At 99% you will not have to pay anything extra, even during big problems.

How long will I have to wait?

Tax refund can take anything from several days up to several months.. Most of our clients receive a refund within 2-3 weeks (from the moment we receive a set of signed documents from you). Generally, it is safe to assume that you should receive your refund within 1-2 months.

The provided timeframe is just an estimate based on our experience. Some of our clients received their refund within few days, but unfortunately some of them had to wait for many months. There is a number of reasons for that. Human errors can sometimes considerably extend the waiting period. HMRC staff are just people and it does happen (although not very often, but still) that a document may get misplaced at their end. At Taxpol we have no control over such events. All we can do is send inquiries, explanations, extra copies of the documents, or file complaints. Fortunately, complications are rare and most often we do not need to intervene.

IMPORTANT: We only start to provide the service upon receiving the payment (the whole amount or its part).

Cheque or bank transfer?

From the 2017 HMRC does not make transfers to bank accounts to persons applying for a refund via an agent. HMRC only sends checks. Regardless of whether you live in the UK (and you have a British bank account) or you left UK and live in another country, HMRC will send you a check.

However, there is no problem for you to get a refund to your bank account in the form of a transfer. HMRC can send a check with your return to the address of our London office, we process it (it takes at least 5 working days) and we will transfer it to your account (or to the account of the person indicated by you). Transfers to bank accounts in the UK are made free of charge. For transfers to accounts outside the UK, we charge a fee of £15 (deducted from your tax refund), which is the cost of international transfer.

Interventions

The word ‚intervention’ means a phone call or letter that we will send to HMRC on your behalf. By making telephone inquiries, we will ask the HMRC employee at what stage your case is, why it drags on, how we can speed things up, etc. By means of written intervention, we can explain the matter in more detail, attach the necessary documents, ask for accurate calculations, etc.

The first intervention can be done no sooner than after 7 weeks from the date of receipt of the set of forms and documents you have signed.

As part of our service, you have 1 or 4 free interventions and potentially unlimited additional paid interventions. Interventions (both free and paid) are performed only on your request.

IMPORTANT: We reserve the right to refuse to carry out an intervention on your behalf (whether it is a free one or a paid one), if the information you provided turns out to be strikingly incomplete or significantly inaccurate.

More about additional services

  • Paid intervention – If free interventions do not lead to the positive conclusion of the case (ie the tax refund) we can perform a fee-based intervention. Paid intervention does not differ from free intervention except the fact that you have to pay for it. The cost of a paid intervention is £10. Paid interventions we perform at the client’s request.
  • Written complaint to HMRC – This service includes sending a formal letter by Taxpol to HMRC on behalf of the Client. A written complaint is a solution we apply once all other standard procedures (telephone inquiries and regular letters) turn out ineffective in resolving the issue. We file an official complaint only at the Client’s request and upon receiving the additional payment. The cost of this service is £20.
  • Money transfer to a bank account outside the UK An optional service costing £15 (deducted from your tax refund). The Client requests for his refund to be paid into a bank account outside the UK. As HMRC does not make transfers to bank accounts in countries other than the UK, we request that the refund is transferred to Taxpol’s bank account. Upon receiving the refund, we transfer the money to an account specified by the Client. The fee of £15 covers mainly costs of the international transfer.

Why do I have to pay in advance?

The British Tax Office (HMRC) does not always follow the Agent’s instructions on how (to which account or address) the tax refund is to be made. Sometimes, it happens that the money does not go to us, but directly to the client. A problem arises as to how to enforce the payment for the service provided. Not everyone is willing to pay a fee quickly in such cases. Urgency, appeals for payment, and finally court cases are not a pleasant thing for anyone, therefore we have given up charging fees and advance payments.

Fee refund

If, based on data from forms and copies of P45 / P60, we find that you are not entitled to a tax refund, the money for the service will be fully refunded you within a few days.

We do not refund money for services wich we provided. For example: If HMRC gives you the tax spontaneously or as a result of the operation of another company, earlier than as a result of our service, but also part of the service has already been made by us (eg we sent you the forms for signature), we will refund you the part less the costs our work (time) and expenses (eg stamps, printing, etc.) incurred by us. We will refund you, for example, £25 instead of £35.

If for some reason you are unhappy with our services, please contact us (preferably by email) and explain your grievance in detail (if possible without excessive emotions). We will consider the matter very carefully and objectively. If we believe that a problem has occurred (partly or totally) as a result of our mistake, we will give you part or all of the service fee.

NOTE: We do not refund money for errors that have not been made through our fault.

Breaking the terms of the contract

If the information you provide to us via online forms is found to be significantly incomplete or significantly inaccurate, we may refuse to continue the service.

Do I need to apply for the refund?

If you are employed, you live permanently in the UK, and your situation is fairly straightforward, HMRC will grant you your refund automatically. Of course, it will only happen if you are entitled to it. However, if your situation is more complicated – for example you changed employers on a regular basis or moved houses a lot, you failed to receive the due refund in the past, or if you need to receive your refund quickly – it is worth to apply for the refund yourself or via a specialized company, such as Taxpol.

Can I apply for the refund myself?

Yes, you can do it. One way is to fill in a relevant application online. The access to application is free of charge. Before you can proceed, you will need to go through a verification process (to prove that you are who you claim you are).

A claim form to apply for your tax refund – Claim tax refund

Why TAXPOL?

As you can see, we do not write fluff to lure you at any cost and get your money. Quarrels and complaints? Certainly not with us. We have honest work ethics and we care for our clients. We do not use any dirty tricks. We do not write positive reviews ourselves, we do not provide artificially high amounts in our tax calculator. We do not conceal our address, names or faces. We think of ourselves as professionals. We do what we are really good at.

IMPORTANT: Don’t mistake our company for others with similar names. The correct versions of our company name are: TAXPOL LTD, TAXPOL, Taxpol Ltd, Taxpol – WITHOUT A HYPHEN!

Answers to frequently asked questions.

Who will receive the tax refund?

The refund applies to all employees and workers who work legally in the UK, if their income was taxed at a higher rate than it should have been.

When can I expect a tax refund?

The right to claim your tax refund and its amount will depend on the tax that was deducted from your income in a given year. That amount will depend on the tax code you were assigned and on your employment history. You will most likely receive your tax refund in the following cases: a) if you have worked in the UK for a short period of time (so you have been assigned an ‘unfavourable’ tax code); b) you have not worked for a full tax year (for example your employment commenced half way through the tax year, or you were often in and out of work)

Do I need my P60 and P45? Or will pay slips be enough?

When claiming your tax refund, you must provide the original P60 or P45 forms from all your employers (if you had more than one) in a given tax year. If you do not have all necessary P60 or P45 forms, you can try to apply for the refund with just your pay slips (you will need the final payslip issued by each employer). However, trying to claim the refund based just on pay slips may require additional contacts with HMRC and it may generally delay the payment of the refund. Fortunately, over the last few years, the importance of P60/P45 forms and pay slips has been dwindling and they are not as crucial as they used to be.

Do I need to submit a tax return as an employee?

People who are employed (employees and workers) have their tax deducted on their behalf by the employer. Therefore, those in employment do not need to submit annual tax returns. They can, however, claim a tax refund if they paid too much tax on their income.

Will I get a tax refund if I my earnings were very low?

If your total earnings for the year did not exceed the untaxed personal allowance for that year, you will be refunded the total amount of tax that you had paid. The Personal Allowance (for those under 65) in the year 2017/18 was £11,500.

Can I claim the refund if I currently live outside the UK?

Yes, you can claim your tax refund even if you no longer live in the United Kingdom.

Protect your personal data!

You can start the claim procedure on your own or through an authorised agent. It is very important that you never disclose your personal data to people or companies that you cannot trust one hundred per cent. Keep in mind that your personal details can be used for making fraudulent benefit claims, obtaining bank loans etc.

Important dates:

• Tax year runs from 6 April of one year to 5 April of the following calendar year • Your employer should send the P60 form by 19 May

Explanation of some letters in your tax code

Your tax code consists of numbers and letters, e.g. 103P. Here we explain what the letters stand for:
L – standard Personal Allowance
P – Personal Allowance for those aged 65-74
Y – Personal Allowance for those over 74
T – for those, whose Personal Allowance includes additional calculations, for example Blind Person’s Allowance, or for those who do not wish their employer to know what type of allowance they are entitled to
K – if your Personal Allowance is lower than the factors that bring it down, i.e. additional part time job; K indicates that your taxable income should be increased by the stated amount
BR, DO, OT – these are used when you have another source of income and your Personal Allowance is already included in the tax code for your main income. They inform your employer how to calculate your tax correctly.
 

More information

You will find more information on Tax Refunds in the FAQ section – More about Tax Refunds
Tax Refund calculator – Kalkulator podatkowy
Czytaj po polsku – Zwrot podatku
More about Taxpol – About us
Our other services – Services
Our fees – Fees
Your reviews – Reviews
Contact us – Contact us